In case not everything works out perfectly the first time, we’ll take care of it by issuing a full return or exchange within 15 days of delivery. To be eligible for a return or exchange, all merchandise must be unworn, unwashed, and in the original packaging. For any products sent back in packaging unfit for resale, there will be a 10% repackaging fee.
Any items purchased on sale will not be eligible for a refund or exchange.
*All return shipping costs associated with any return or exchange will be the responsibility of the customer.
STEP 1 Tell us what the issue is. Let us know which item/s you would like to return or exchange by emailing us at firstname.lastname@example.org
STEP 2 We will respond with the exact return shipping address depending on your location.
STEP 3 Please include a copy of the packing slip in the returned package.
STEP 4 Once we receive and process your return, we’ll send you an email confirmation.
Bear with us - as it can take up to 15 days to process a refund or exchange order from the time we receive your return.